Namaka · Nadi · Fiji
Booking & Stay
Policy
Contents
1
Booking & Confirmation
▼- All bookings are subject to availability and management approval.
- A deposit is required to confirm your reservation.
- Your booking is secured only after deposit payment is received and confirmed.
- Failure to pay the deposit within the stated timeframe may result in automatic cancellation.
2
Payment Terms
▼- All rates are quoted in Fiji Dollars (FJD).
- Balance payment must be made before or at check-in unless otherwise agreed.
- Any damages, extra guests, or additional services must be settled before departure.
- Approved refunds are processed within 48 working hours.
3
Cancellation & Refund Policy
▼
Full Refund: Cancellations made at least 4 days (96 hours) before check-in will receive a 100% refund.
No Refund: Cancellations made less than 4 days before check-in are strictly non-refundable.
- No-Show: Failure to arrive without prior written notice will result in full payment forfeiture.
- Refunds (where approved) will be processed within 48 working hours.
- Bank charges, transfer fees, or merchant processing fees may apply and will be deducted from refundable amounts.
- Date changes are subject to availability and management approval.
4
Check-In & Check-Out
▼⬇️ Check-In — From 2:00 PM
⬆️ Check-Out — Before 10:00 AM
- Early check-in or late check-out is subject to availability and may attract additional charges.
- Valid identification may be required at check-in.
5
Occupancy & Visitors
▼- Maximum occupancy limits must be respected at all times.
- Only registered guests are allowed to stay overnight.
- Single room bookings do not permit visitors.
- Unauthorized guests may result in additional charges or termination of stay.
6
House Rules
▼
Quiet Hours: 10:00 PM to 7:00 AM — please be considerate of other residents.
- No parties or loud disturbances permitted.
- No illegal activities permitted on the premises.
- Smoking is not allowed inside rooms unless clearly designated.
- Guests are responsible for keeping the property in reasonable condition.
7
Damages & Liability
▼- Guests are responsible for any damage caused during their stay.
- Charges may apply for missing items, stains, broken furniture, or excessive cleaning.
- Ideal Homes is not responsible for loss of personal belongings.
- Vehicles parked on the premises are at the owner's risk.
8
Amenities
▼- ✓Complimentary Wi-Fi
- ✓Smart TV (where available)
- ✓Kitchen facilities
- ✓Air Conditioning
- ✓Parking (subject to availability)
Amenities must be used responsibly. Misuse may result in charges.
9
Privacy Policy
▼Guest information collected during booking is used solely for reservation and communication purposes. We do not share personal data with third parties except where required by law.
10
Force Majeure
▼Ideal Homes is not liable for disruptions caused by events beyond our control, including natural disasters, government restrictions, utility outages, or unforeseen circumstances.